There has been a rise in emails claiming a victim has been billed for a product they didn’t purchase in a bid to trick them into calling a scam phone number. Secondly the crooks may attempt to lure the victim into installing malware or remote desktop software onto their computer, thus handing control of it to the crooks, who can then proceed to steal information or install malware. However, if the recipient does call, this will connect them to the cyber crooks.įrom there, one of two things (or both things) are likely to occur.įirstly the crooks may attempt to lure the victim into handing over sensitive information, such as their bank details. The aim of these scams is to lure recipients into calling a scam phone number in order to “cancel” the alleged purchase. “Any problems, just call the provided phone number” The email is all a bluff, designed to make the recipient think that someone has been making purchases from their account. However, the recipient made no such purchase, and they haven’t really been billed for anything. ( The email may contain the recipient’s full name, which the crooks likely obtained from any number of leaked data breaches involving companies the recipient may have had an account with.) The email will appear to look like an order confirmation for a purchase or renewal of Norton antivirus, and shows an order summary. See some examples of these scam emails below. The email appears to be a popular trick with cyber-criminals who are using the email as bait to convince recipients to call a phone number which will connect to a scam call centre. Email users should watch out for a series of scam emails claiming they’ve been billed for a renewal order of Norton antivirus.
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